Category: Web Usability and Testing
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If you cannot load your web site quickly users will find alternatives. Your web site load time can also translate into dollar signs either positive or negative.
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In today’s multimedia driven Internet sound is becoming an important part of the online experience. Web site sound can be great or get annoying depending on the user.
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A few weeks ago my mother asked for my help with an online learning course. I’ve seen a number of online courses over the last few years. Unfortunately most of the online courses leave much to be desired.
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In the two weeks since my visit to Epcot, I have yet to experience an equivalent level of customer service. Customer service is paramount in any business and especially online.
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If you are looking to redesign your site or start a new web site spend some time researching the Internet’s old guard for ideas. Too many web site creators and developers have this burning need to complicate the web process.
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Users from your demographic are the people that need to be able to understand and easily navigate your web site. For of our usability studies we also include a group of people from outside the demographic. These outsiders are commonly known as Least Competent Users (LCUs).
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Users have their mind set on the information they seek. If you can align your web content with what your users desire you’ll be more successful online.
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The new generation of smart phones are best suited for the power users. If you are looking to purchase a smart phone they do have their limitations.